Industries
We know the technology your industry runs on.
After 25 years supporting professional firms, we know what breaks, what auditors and insurers ask for, and which providers fit each kind of business.
Law firms
Client confidentiality, court deadlines and wire transfers make law firms a favorite target — and a firm where an outage costs billable hours.
Common pain points
- Business email compromise targeting trust-account wires
- Client and court-mandated security questionnaires
- Phone systems that can’t route calls between attorneys, paralegals and reception
- Document systems that slow down over aging internet
How we help
- Email security, MFA and MDR sized for a small firm
- Cloud phones with call routing, voicemail-to-email and text
- Fiber plus failover so filing deadlines never depend on one circuit
- Backups that protect document management and client files
Example scenario
A 30-person firm hit by a phishing campaign moves to MDR with 24x7 SOC monitoring, enforces MFA everywhere, and retires its old PBX for Teams calling.
Accounting & tax
Tax season compresses a year of work into a few months. Accounting firms need uptime, secure client portals and protection for highly sensitive financial data.
Common pain points
- Peak-season downtime that costs real revenue
- Safeguards requirements for client financial data
- Remote and seasonal staff who need secure access
- Paying for phones and internet that weren’t reviewed in years
How we help
- Redundant internet and tested backups before tax season
- Security controls that support written information security plans
- Secure remote access for seasonal staff
- A bill review across telecom and wireless
Example scenario
A tax practice adds a second circuit, immutable cloud backup and secure remote access in the fall so January runs without surprises.
Architecture & engineering
Large CAD and BIM files, multiple offices and project teams in the field put unusual demands on bandwidth, storage and collaboration.
Common pain points
- Huge project files that crawl across slow links
- Aging file servers and unclear backup coverage
- Field teams who need access from job sites
- Cloud storage costs that grow with every project
How we help
- Fiber and SD-WAN sized for large file transfers
- Server-to-cloud or colocation planning
- Mobile and job-site connectivity
- Backup and archive strategies for project data
Example scenario
A two-office design firm replaces an end-of-life file server with a hybrid cloud setup and upgrades both offices to fiber.
Healthcare practices
Medical, dental and specialty practices need reliable phones for patients, secure handling of health data and systems that stay up during clinic hours.
Common pain points
- Missed patient calls and long hold times
- HIPAA expectations for security and vendor agreements
- EHR and imaging systems that depend on internet uptime
- Ransomware risk to patient records
How we help
- Cloud phones with queues, after-hours routing and texting
- Providers that sign business associate agreements where required
- Failover internet for clinic hours
- MDR, email security and tested backups
Example scenario
A three-location practice moves to a cloud phone system with a shared patient queue and adds 5G failover at each office.
Construction & trades
Crews, vehicles and job sites spread across a region. Construction and trade businesses need connectivity that moves with the work.
Common pain points
- Job sites with no reliable internet
- Fleet costs that are hard to see or control
- Wireless bills full of old lines and devices
- Office staff juggling calls from field crews
How we help
- Temporary and 5G job-site connectivity
- Fleet tracking and telematics
- Wireless account cleanup and right-sized plans
- Mobile-friendly phone systems for field teams
Example scenario
A contractor with 25 vehicles adds fleet tracking, removes a dozen unused wireless lines and gives crews a mobile phone app tied to the office number.
Financial services
Advisors, insurance agencies and lenders handle money and personal data under regulatory scrutiny. Security and recordkeeping aren’t optional.
Common pain points
- Regulatory expectations for security and recordkeeping
- Wire fraud and account-takeover attempts
- Call recording and compliance requirements
- Client trust that depends on never having an incident
How we help
- MDR, SIEM and 24x7 SOC monitoring
- Email security and awareness training
- Voice platforms with compliant call recording
- Backup and disaster recovery with documented testing
Example scenario
A wealth management office adds SOC monitoring and phishing training, and moves to a phone platform with call recording for compliance.
Don’t see your industry?
We work with professional and service businesses of every kind. Tell The Agent C what you do and what’s getting in the way.