An old PBX nobody wants to touch
Hardware past end of life, a vendor who rarely answers, and features your staff stopped using years ago.
Voice, UCaaS & Contact Center
A phone system your team will actually like using.
Whether you need a simple cloud PBX, calling inside Microsoft Teams, or a full contact center, we compare the platforms side by side and manage the number port so nothing gets dropped.
Who it’s for
Businesses replacing an aging on-premises phone system, moving to Teams, or handling enough customer calls to need queues, recording and reporting.
What’s included
- UCaaS and cloud PBX
- Microsoft Teams calling
- Contact center (CCaaS)
- SMS and business texting
- Number porting and E911
Problems we solve
Paying for phones and Teams separately
Many firms already pay for Microsoft 365 but run a separate phone system alongside it.
Calls slipping through the cracks
No queues, no voicemail-to-email, no way to see how many callers hung up waiting.
What we compare
Every category, side by side.
We go to market across all major providers in each category and show you the trade-offs in plain English.
- UCaaS platforms
- Microsoft Teams Phone and direct routing options
- Contact center (CCaaS) platforms
- SIP trunking providers
- Conference room and device options
Typical outcomes
What you walk away with.
- A shortlist matched to your call flows and integrations
- Number porting planned and tracked to completion
- E911 configured correctly for every location
- Training and a cutover day that goes smoothly
How we work
- 01
Discover
We learn your sites, users, contracts and goals, and review current bills.
- 02
Compare
We take requirements to market and bring back a side-by-side of the options that fit.
- 03
Negotiate & implement
We negotiate pricing and terms, then manage ordering, install and cutover.
- 04
Advocate
Billing issues, outages and renewals come to us. We escalate with the provider for you.
FAQ
Voice & Collaboration questions
Have a question that isn’t here? .
Can we keep our phone numbers?
Yes. Number porting is standard. We handle the paperwork and schedule the port so your numbers move over without downtime.
Is Teams calling a good choice for us?
It’s a strong fit if your people already live in Teams. If you need advanced call center features or have staff who don’t use Microsoft 365, another platform may fit better.
What about our desk phones?
Many cloud platforms support existing desk phones. Others need new handsets or work fine with a headset and an app. We’ll tell you what you can reuse.
How long does a phone system change take?
Simple offices are often done in a few weeks. Number porting sets most of the timeline, so we start it early.
Talk through your voice & collaboration options.
Get answers now, any hour. Jay follows up personally within one business day.